Privacy Policy

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At Little Kickers, we take your privacy seriously. This privacy statement explains what personal data we collect, what information we collect from you and from the people who visit our website, and how we use it.

If you have questions about this statement and our privacy practices, please contact us by email at info@littlekickers.ch

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Who are we?

Little Kickers is a company registered in England, number 5153525. Our registered office address is c / o Tenon Springpark House, Basing View, Basingstoke, Hampshire, RG21 4HG. For the purposes of Data Protection Little Kickers is a data controller. Our ICO registration number is: Z1211801.

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What personal data or information do we collect?

The personal information we collect may include your name, addresses, email addresses, IP address and information about the pages you access on this site.

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How do we collect data or information from you?

We collect data or information about you when you use our website.

How is your info used?

We collect your personal data to run our business efficiently and to provide you with the best information about our products and services.

We can use your info to:

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· To fulfill our obligations under any contract or contract negotiations concluded by you or by us as a customer or potential customer

· Treat a request you made

· Treat your order and after-sales service

· To contact you to discuss franchise opportunities or products and services of interest to you

· Treat a job

· You send communications that you have requested, for example our newsletter

· Keep a class register

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We believe that all of these goals are justified by our legitimate interests in managing and promoting the Little Kickers categories, our contractual requirements to deliver the agreed franchise to you, and our legal obligations, as a franchisor and responsible employer. If you want to know more, please read below:

Details of our treatment

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1. Potential customers

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Type of data held

· Name and contact information

· Information and documents relating to the services we provide, including communications with you.

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Duration of detention

We keep your information for the duration of the investigation, then for an additional 5 years.

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How the data is stored

Data is stored on secure servers located in EEA and non-EEA servers.

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2. Customers

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Type of data held

· Name of Parent and contact information

· Name and date of birth of the child

· Information and documents relating to the services we provide, including communications with you.

· Payment Billing Information (NB: we do not store credit card details)

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Duration of detention

We keep your information for the entire contractual period with you, then for an additional 4 years. We keep records of financial transactions for 6 years from the end of the current fiscal year.

How the data is stored

Data is stored on secure servers located in EEA and non-EEA servers.

3. Job seekers

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Type of data held

· Name and contact information

· CV and application form

· Interview Notes

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Duration of detention

We keep your information for the duration of the recruitment campaign, then for one year.

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How the data is stored

The data is stored on secure servers located in EEA and non-EEA servers.

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4. Former and current employees

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Type of data held

· Name, date of birth and contact details

· Information about your qualifications and your experience

· Information on performance evaluations

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Duration of detention

We will keep your information for the entire duration of the contract and then for an additional 3 years.

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How the data is stored

The data is stored on secure servers based in the EEA and non-EEA.

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5. Prospective Franchisees and Franchisees

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Type of data held

· Contact details

· Date of birth and sex

· The Joint Information

· Income, Assets and Net Worth

· Test de personnalité

Durée de la détention

Les informations personnelles des franchisés retenus sont conservées pendant toute la durée du contrat de franchise, puis pendant 4 ans. Les candidatures de franchisés non retenues sont conservées pendant une période de 12 mois maximum.

Comment les données sont conservées

Les données sont stockées sur des serveurs sécurisés situés dans les serveurs de l'EEE et hors EEE.

Qui a accès à vos informations?

Nous ne vendons ni louons vos informations personnelles à des tiers et ne les partageons pas à des fins de marketing.

Nous divulguerons vos données si la loi l'exige, par un exemple sur un ordre d'un tribunal ou pour prévenir la fraude ou d'autres crimes.

Nous pouvons transmettre vos informations à nos tiers fournisseurs de services, agents ou sous-traitants, (par exemple, NetGuides et SparkGrowth) afin de vous permettre d'exécuter une tache ou de vous fournir des services en votre nom. Cependant, nous ne divulguons que les informations personnelles nécessaires à la fourniture de ce service et disposons d'un contrat les obligeant à protéger vos informations et à ne pas les utiliser à des fins marketing.

Third party services providers who act as data processors on our behalf:

NetGuides provide IT system and website services to Little Kickers. They cannot use the data we hold for their own purposes, you can read their privacy policy here.
Spark Growth provide digital marketing strategy services to Little Kickers. They cannot use the data we hold for their own purposes, you can read their privacy policy here.
SkyPrep provide Little Kickers with an online training platform for use by Franchisees. They cannot use the data we hold for their own purposes, you can read their privacy policy here.
SalesForce provide IT administration system services to Little Kickers. They cannot use the data we hold for their own purposes, you can read their privacy policy here.
Cybersource provide payment gateway services to Little Kickers. They cannot use the data we hold for their own purposes, you can read their privacy policy here.

Transferts en dehors de l'espace économique européen

Les informations personnelles dans l'union européenne sont protégées par les lois sur la protection des données, mais d'autres pays ne protègent pas nécessairement vos informations personnelles de la même manière. L'espace économique européen couvre tous les pays de l'UE plus la Norvège le Liechtenstein et l'Islande. Certains des fournisseurs tiers que nous utilisons pour nous aider à gérer notre entreprise et nos services peuvent impliquer le transfert de données vers le Canada ou d'autres pays hors de l'EEE, tels que PayPal, World Pay, Sky Prep et Spark Growth.

Vos choix et vos droits

Nous comprenons que vous nous fassiez confiance avec vos informations personnelles et nous nous engageons à veiller à ce que vous puissiez gérer vous-même la confidentialité et la sécurité de vos informations personnelles.

En ce qui concerne les informations vous concernant qui se trouvent en notre possession et reconnaissant que vous souhaitez nous fournir vos informations personnellement identifiables, nous nous engageons à vous donner la possibilité d'effectuer toutes les tâches suivantes :

Vous pouvez vérifier les détails que vous avez soumis à Little Kickers en nous contactant par email info@littlekickers.ch ou par téléphone au 079/917.04.17 Nos procédures de sécurité signifient que nous pouvons demander une preuve d'identité avant de vous révéler des informations, y compris votre adresse email et éventuellement votre adresse.

Vous pouvez toujours vous sentir libre de nous informer sur vos mises à jour à tout moment en envoyant un email à info@littlekickers.ch

Vous pouvez vous désabonner et ne plus recevoir d'emails marketing en cliquant sur le lien "désabonnement" situé en bas de chaque email. Une fois que vous faites cela, vous ne recevrez plus aucun email de notre part.

Garder vos données sécurisées

Lorsque vous nous donnez des informations personnelles, nous prenons des mesures pour nous assurer qu'elles sont traitées de manière sécurisée et nous nous efforçons de les protéger sur nos systèmes internes.

Nous envoyer un email

Nous utilisons le protocole TLS (Transport Layer Security) pour chiffrer et protéger le traffic de courrier électronique conformément aux normes gouvernementales. Si votre service de messagerie ne prend pas en charge TLS, vous devez savoir que les emails que nous envoyons ou recevons ne sont peut-être pas protégés en transit.

Nous surveillerons également tous les emails qui nous sont envoyés, y compris les pièces jointes, à la recherche de virus ou de logiciels malveillants. Sachez que vous avez la responsabilité de vous assurer que tous les emails que vous envoyez sont conformes à la loi.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 06/17/2019